NutritionEating a balanced diet is vital for good health and wellbeing.
At UBC Food Services (Vancouver), we do our utmost to communicate information about allergens to our customers.
Want to talk to our Dietitian one-on-one? Or, interested in counselling about a variety of food and health concerns?
Melissa Baker, MHSc, RD
Manager, Nutrition and Wellbeing
Melissa Baker is a registered dietitian with a passion for health and wellbeing. She strongly believes in choosing food that is both healthful and delicious! Melissa is also a big advocate for taking time to share meals with friends and family, and believes that basic cooking skills are a key ingredient in a healthful diet.
After graduating from UBC’s integrated dietetic program in the Faculty of Land and Food Systems, Melissa worked in many different practice areas including clinical, retail, industry, media, and consulting. She currently sits on the Board of Directors for Dietitians of Canada and manages their Practice Blog. Recently, Melissa went back to school to do a Master of Health Science in Nutrition Communication from Ryerson University. She loves being a part of the exciting nutrition world and staying up-to-date on nutrition trends. Melissa also writes monthly articles for Huffington Post Canada Living and, when time allows, works on her personal blog upbeet. She is a true food lover, and was named “Canada’s Food.ee of the Year” in 2015 by vacay.ca.
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Allergens and Gluten
At UBC Food Services (Vancouver), our primary goal is keeping our customers safe from food-borne illness and food allergens. However, we do not have allergen or gluten-free kitchens. We do our utmost to prevent cross-contamination and to communicate information about allergens to our customers. We require all new employees to complete a Food Allergy Training session and a quiz to verify the information was learned. This training was developed with support from Food Allergy Canada and their guidebooks “Allergen Training Basics for the Food Service and Food Retail Industry” as well as “Anaphylaxis in Schools and Other Settings”.
We check ingredient information and label food when we are aware it contains one of the top ten allergens. However, we cannot guarantee labelling accuracy or the absence of cross-contamination. It is the responsibility of customers with food allergies to make their concerns known to our staff. It is our staff’s responsibility to find out the most accurate information for our customer so that the customer can make the final judgment on whether or not to eat any particular item. For assistance, please contact UBC Food Services.
Food Services at UBC Okanagan is operated by Aramark Canada. Please visit their website to contact them with any allergy or nutrition concerns or to schedule a food tour with their Health & Safety Coordinator and Head Chef. http://ubco.campusdish.com/EatWellCanada/DietaryNeeds.aspx
Retail Locations Operated by UBC (Non-Franchised)
Subject to the qualifications in the section “Allergens and Gluten”, foods prepared on campus are labelled if they contain any top ten allergens. Ingredients are either listed on packaging or available upon request. We offer certified gluten-free packaged goods from non-UBC facilities at most of our locations, as well as rotational menu items that include vegan, vegetarian and gluten-friendly dishes.
Franchises Operated by UBC
Franchise chain locations are operated according to the rules and regulations of the parent franchise company. Customers should contact the parent franchise for information about allergens in their products.
Residence Dining Rooms
Our residence dining rooms at Totem Park, Place Vanier, and Orchard Commons have provided safe service for thousands of students with food allergies. Students are encouraged to identify any special food requirements to UBC Food Services staff. However, we cannot guarantee an allergen-free environment, or 100% accuracy in labelling. Our staff work closely with students to provide safe, varied menu options. Staff are trained in safe food handling and know the importance of food safety in the prevention of cross-contamination.
When we are aware, we indicate foods that contain top ten allergens. Ingredients of all dishes served in the dining room are available upon request.
Students living in Totem Park or Place Vanier who indicate that they require dietary accommodations on their residence application will be contacted individually by our Manager of Nutrition and Wellness prior to arrival. They will receive information about menu items, services and accommodations that are available to address their specific dietary concern. In the event that a person with an allergy does not feel safe selecting daily menu items, special entrées can be prepared for that student with prior notice. Arrangements can also be made for the purchase of specialty items, such as gluten-free items. Any student with a severe allergy or intolerance is encouraged to contact UBC Food Services prior to arriving at UBC.
Students with anaphylactic allergies have the option to keep a back-up auto-injector (e.g. EPI-pen) in the Residence Dining Office in case of emergency.
Halal and non-Halal menu options are available in the dining rooms. Currently, all of the fresh chicken products, lamb and beef burgers are Halal certified. Non-Halal options are available upon request with the exception of lamb products. A wide variety of vegetarian and vegan choices are available at each meal service.
UBC does not own or operate our campus partner locations. You must contact them individually to find out how they may accommodate your dietary preferences.
Top Ten Priority Allergens
Eggs, Dairy, Peanuts, Fish, Shellfish, Sesame, Soy, Mustard, Tree Nuts and Wheat.
Other highlighted ingredients: Gluten and Sulfites.
Student Wellness Support
Melissa is available to meet one-on-one or with groups to discuss food and health concerns. Topics can range from vegan and vegetarian diets, to healthy eating on a budget, to managing food allergies or health conditions.
Ask a Question
No time to meet up? Simply email your food or nutrition question. Melissa will respond within 48 hours. She can provide online resources, recipe suggestions and many other tips and techniques to help you achieve your nutrition goals.
Employee Wellness Support
UBC is committed to creating an outstanding and healthy work environment. Melissa is available to counsel SHHS staff about a variety of food and health concerns, including management of diseases like diabetes or heart disease.