Responsibility

We believe in the importance of having a positive impact on the communities we serve and the world we live in.

Food Values

We nourish and support the students, faculty, staff, and visitors of UBC by providing a diverse selection of fresh, delicious, and memorable food experiences in a socially and ecologically conscious manner. We do this by creating marketplaces and environments where wholesome, healthful food is a priority because our guests, our food, and our wellbeing matter.

 

Our decisions are guided by the following vision and values:

Foods are high quality, nutritious, and sustainable. We prioritize fresh, minimally processed ingredients.

Eating well contributes to academic and professional success. Affordable healthy choices are offered for all meals.

Food and nutrition knowledge and skills are shared to improve the health and wellbeing of our community.

Vegan and vegetarian are options readily available to reduce our impact on our air, land, water and climate.

Labelling with nutrition information, ingredients and allergens allows customers to make informed decisions about what they are eating.

We are a Fair Trade certified campus. We strive to offer more Fair Trade and ethically sourced products every year.

We are a proud Ocean Wise partner and prioritize purchasing sustainable seafood.

As a Zero Waste partner at UBC we strive to compost all food scraps, use recyclable or compostable single-use containers, and offer discount container programs.

Drinking water is available free at all food service locations as a sustainable and economic alternative to bottled and sweetened beverages.

Seasonal foods are purchased from local producers (within 400km) to reduce our environmental impact and strengthen the British Columbian and Canadian economies.

We serve local and seasonal Pacific Northwest cuisine, while simultaneously striving to offer globally inspired and culturally appropriate menu choices.

Menu items are prepared in-house when possible, based on menu engineering guidelines developed with our registered dietitian.

Our Supplier Code of Conduct sets performance expectations and strongly encourages suppliers to support our Food Vision & Values.

Ongoing professional development drives culinary excellence to meet or exceed customer expectations.

Rigorous food safety procedures, training, and auditing ensure a safe environment guests can trust.

We strongly support the UBC Action Framework for a Nutritionally Sound Campus, one of the UBC Wellbeing priority areas, by helping to lead the Food and Nutrition Working Group.

Community

Help Fund UBC

Part of every dollar spent with us goes back into UBC. We also support the UBC Learning Exchange, United Way, Bike to Work Week and other programs and events.

Partnerships

We are actively involved in student learning programs such as Agricultural Sciences, SEEDS and the Sauder School of Business. We have implemented many recommendations from students.

Competitive Pay

We employ a diverse staff of more than 400 people, including students. Workers receive compensation above minimum wage. As a Fair Trade campus, we help ensure producers get fair prices.

Campus Events

From Blueberry Fest and Meet your Maker to Sustainability Lunch & Learns, food-focussed events enrich our campus. We also sponsor select campus events.

Food Safety

Safe food handling is our top priority. We constantly strive to provide the highest quality and safest food possible.

Our robust in-house food safety plan is based on a proven HACCP structure. What’s HACCP? It’s a science-based food safety and quality control system originally designed for NASA. It ensures that the highest food safety standards are followed. All our staff are trained and certified FoodSafe Level 1, plus we follow a rigorous in-house auditing program to self-check food safety practices on a daily basis. Also, we have recently partnered with Steritech, an independent third party industry leader in unannounced audits.

If you do see something that causes you concern regarding food safety, please say something. We want to hear about it! Please contact us directly or Spill the Beans. If you have a known food allergy, please learn about our dietary accommodations or contact us for assistance.

 

Fair Trade, First

We were certified as Canada’s first-ever Fair Trade campus in 2008. Products that bear the Fair Trade logo come from farmers and workers who are justly compensated. We help farmers in developing countries build sustainable businesses that positively influence their communities.

We serve only locally-roasted, Fair Trade, organic coffee and tea at our non-franchise units. Our delectable shade-grown and bird-friendly coffee is supplied by Ethical Bean Coffee and Milano Boutique Coffee. Our stupendous teas come from Gypsy Tea. We also sell yummy Fair Trade chocolate bars!

Ethical Sourcing

UBC Food Services works hard to plan menus around sustainable products and services. Victoria Wakefield (The Queen of Green) manages purchasing at UBC Food Services. Making ethical choices for procuring everything from food, packaging and services is a priority for all of us, and it’s one of Vicki’s top passions. Here’s the proof:

 

  • Fresh seafood is 100% Ocean Wise certified meaning species are non-endangered and caught using sustainable fishing practices.
  • Fresh poultry is free run, Halal certified and locally sourced.
  • All whole shell eggs come from free run hens.
  • Coffee served in non-franchised outlets is 100% fair trade, locally roasted, organic and shade grown.
  • Cooking oil is collected from residence dining rooms and made into biodiesel.
  • Take-out packaging is compostable or recyclable.
  • Produce is locally sourced and served in season whenever possible.
PURVEYOR SPOTLIGHTS

%

Products recycled at UBC

Annual tonnes of compost

Annual tonnes of garbage sent to landfill

%

Campus recycling goal by 2020

 How You Can Help

Bring your own cup or container

Yes, our containers are compostable and/or recyclable. But it is still better for the environment to bring your own.  You’ll get a 15 cent discount for each meal or beverage purchased.

Sort it Out!

UBC aspires to be a “Zero Waste” campus where all unwanted items are treated as reusable resources. You can make a difference by using recycling stations to sort food scraps and recyclables.

Select low carbon foods

Meat production and food transportation are major contributors to climate change. Consider meat-free meals, don’t waste food and buy local wherever possible.

Customer Feedback

Have you dined recently at UBC? We want to hear from you. Your valuable feedback can help us provide the best possible dining experience for the UBC community.

SPILL THE BEANS